TO: Mayor and City Councilmembers
FROM: Leanna Pearson, Assistant Finance Director
SUBJECT:
title
A Resolution of the Red Bluff City Council Temporarily Suspending the Water and Sewer Standard Reconnection Fee for Utility Bill customers under certain circumstances throughout the Calendar year 2027.
end
RECOMMENDED COUNCIL ACTION:
recommendation
That the City Council adopt Resolution No. 33-2026 temporarily suspending the Water and Sewer Standard Reconnection Fee for utility bill customers if the fee is a result of disconnection due to a delinquent account shutoff and if it is the first occurrence of this fee being levied on their account in 2027. This resolution would expire on January 1, 2028.
body
SUMMARY:
At its September 1, 2026, meeting, the City Council reviewed the City's Water service disconnection policies and procedures and subsequently directed staff to prepare a resolution providing temporary relief from utility reconnection fees associated with delinquent account shutoffs.
The proposed resolution would temporarily suspend the standard utility service reconnection fee for customers whose water or sewer service has been disconnected due to nonpayment. The fee suspension would be limited to one qualifying occurrence per customer during the calendar year and would apply only to reconnections completed during regular Water Department business hours.
The after-hours reconnection fee would remain in effect and would continue to be charged when reconnection services are requested outside of the normal operating hours of 7:00 a.m. to 3:30 p.m. The proposed fee suspension would automatically terminate on January 1, 2028.
PREVIOUS COUNCIL ACTION:
The City Council adopted Ordinance 1025 on December 3, 2013, amending Red Bluff City Code 24.22 Time and Place of Payment; Delinquencies. Section (D)(1) established a charge for opening and closing the street valve following a disconnection.
On June 5, 2012, the City Council approved the Public Wor...
Click here for full text